And Done a Better Job, Too

"I'm sorry," I tell her. "I didn't know there was more than one entrance to the Gardens."

Katie is clearly struggling to control her temper, and I'm worrying I've spoiled this beautiful day with my inept lack of planning.

"It's just that, when it's something where other people have made arrangements," she says, "where I have no control, and there's chaos and ambiguity, I just think, 'Well, I could have arranged it.'"